65zz Privacy Policy Your Information Protection Commitment

1. Introduction and Scope of Policy

65zz ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. When you use our website https://65zz.cam, create an account, or use our services, you share certain personal information with us. In this privacy policy we describe in detail what information we collect, why we collect it, how we use it, and what steps we take to protect your information.

This privacy policy applies to all services of 65zz — including cricket betting, live casino, slots, fishing games, and all other gaming services. By continuing to use our platform you are considered to have consented to the terms set out in this privacy policy.

This policy has been drawn up in accordance with applicable laws in Bangladesh and international best practices for data protection. We may update this policy from time to time — we will notify you appropriately of any significant changes.

2. What Information We Collect

65zz collects only the information that is necessary for the proper operation of our services, ensuring security, and providing you with a better experience.

2.1 Registration and Identity Information

Full name (in Bengali or English)
Date of birth (for age verification — only users aged 21 and above may register)
Email address
Mobile number
Residential address
National ID card or passport number (for identity verification where required)

2.2 Financial Information

bKash, Nagad, Rocket, Upay mobile banking account numbers
Bank account details (for bank transfers)
Transaction history and amounts
Deposit and withdrawal records

2.3 Technical Information

IP address and device type
Browser and operating system information
Login time and location data
Cookie and session data
Gaming activity logs

2.4 Communication Information

Live chat message content
Messages and complaints sent by email
Support ticket details

3. Purpose and Use of Information Collection

65zz uses your personal information for the following legitimate purposes:

3.1 Account Management and Verification

We use your registration information to confirm your identity, create and manage your account, and ensure the safe use of the platform. Age verification is a mandatory process to prevent access by those under 21 years of age.

3.2 Financial Transaction Processing

Your financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to prevent financial fraud. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800.

3.3 Customer Service

Our 24/7 Bengali live chat support team uses your information to resolve your issues. This is essential for providing assistance related to your account.

3.4 Security and Fraud Prevention

Technical information is analysed to detect suspicious activity, prevent fraudulent transactions, and maintain the overall security of the platform.

3.5 Service Improvement and Personalisation

By analysing your gaming preferences and behaviour we aim to improve your experience — for example by providing relevant game recommendations, bonus offers, and VIP programme benefits.

4. Data Storage and Security Measures

65zz gives the highest priority to protecting your personal information. We follow industry-standard security technologies and practices.

4.1 SSL Encryption

Our website uses SSL (Secure Sockets Layer) encryption technology. As a result, all information transmitted between your browser and our servers remains completely secure and encrypted.

4.2 Data Storage Security

Your information is stored on secure servers and multiple layers of security measures are in place to prevent unauthorised access. Financial information is kept protected with additional encryption in particular.

4.3 Data Retention Period

We will retain your information for as long as your account is active and thereafter for as long as necessary to meet legal obligations, resolve disputes, and prevent fraud. When no longer needed, it will be securely deleted.

4.4 Staff Access

Only authorised and trained staff have limited access to your information for specific responsibilities. All staff are bound by strict confidentiality agreements.

5. Information Sharing with Third Parties

65zz never sells your personal information to third parties for commercial purposes. However, information may be shared in certain specific circumstances:

5.1 Payment Service Providers

The minimum information necessary to process transactions via bKash, Nagad, Rocket, Upay, and banks is shared with the relevant payment provider. This information is used solely for the purpose of processing transactions.

5.2 Technology and Software Partners

Game providers (such as PG Soft, Pragmatic Play, JILI, Spribe) and technology service providers may receive the information necessary to deliver services effectively. They are all bound by contracts that fall under our privacy policy.

5.3 Legal Obligations

Information may be provided to relevant authorities when required by a court order, government directive, or legal investigation. This is done solely to fulfil legal obligations.

5.4 Corporate Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the newly owning entity, but this privacy policy will continue to apply in such cases.

6. Cookies and Tracking Technology

65zz uses cookies and similar technologies to improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, saving language preferences, and ensuring security. Without these cookies the website will not function properly.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings so that you do not have to set them up again each time.

6.3 Analytical Cookies

Analytical cookies are used to understand how users are using our site and to improve the quality of our services. The information collected is generally processed in anonymous form.

You can control or disable cookies at any time through your browser settings. Please note, however, that disabling some cookies may limit certain features of the site.

7. Your Rights and Controls

As a user of 65zz you have certain important rights regarding your personal information:

Right to access: You have the right to know what information we hold about you.
Right to correction: If there is any error in your information you can request that it be corrected.
Right to deletion: In certain circumstances you can request that your information be deleted, however some information may need to be retained due to legal obligations.
Right to object to processing: You can object to your information being used for certain purposes.
Right to data portability: You can request to receive your information in a portable format.
Right to withdraw consent: Where information processing is based on consent, you can withdraw your consent at any time.

If you wish to exercise these rights please contact our support team. We will process your request as quickly as possible.

8. Protection of Minors

65zz is a gaming platform for those aged 21 and above only. We do not knowingly collect personal information from any minor. If we become aware that a minor has registered, that account will be closed immediately and all associated information will be securely deleted.

If parents believe their minor child has registered on our platform, please contact our support team immediately.

9. International Data Transfers

Our servers and service providers may be located in various countries. Even if your information is transferred outside Bangladesh we ensure that it remains protected in accordance with the standards of this privacy policy.

For any international data transfer we ensure appropriate contractual safeguards and work only with reliable partners who comply with high data protection standards.

10. Policy Changes and Updates

65zz reserves the right to amend and update this privacy policy from time to time. If any significant changes are made we will notify you in the following ways:

Displaying a clear notice on the website
Sending a notification to your registered email address
Requesting acknowledgement at your next login

If you continue to use the platform after changes are made you will be considered to have agreed to the updated policy. It is recommended that you review this page regularly.

11. Responsible Gaming and Use of Information

65zz actively uses user information to ensure responsible gaming. We analyse patterns of gaming behaviour and try to identify possible signs of problematic gaming.

The purpose of this analysis is to protect your best interests — such as providing self-exclusion options, recommending deposit limits, and directing you to support resources where needed. To learn more about responsible gaming, visit our Responsible Gaming page.

65zz Privacy Policy